ERP & Business Platforms
“The Script that Blinked First”
It was a routine NetSuite support engagement—we hadn’t implemented the system, but had been asked to help untangle some quirks. A sales rep kept insisting that her “Customer Tier” field changed after saving, even when she hadn’t touched it. NetSuite’s SuiteScripting platform allows for immense customization, but when those customizations clash—like two scripts trying to out-edit each other—it leads to what we call “the script that blinked first.” No error, no warning, just quiet chaos. In moments like this, it helps to have a team that understands the platform well, asks the right questions, and stays with the problem until the pieces fall into place.
ERP platforms can be transformative—when implemented with a grounded understanding of business context, a sense of structure, and an eye for detail. At Indeses, we work across multiple enterprise systems, from the highly customizable to the deeply complex, helping clients unlock performance without the headaches. Here’s how we show up in the enterprise systems space:
ERP platforms can be transformative
Oracle NetSuite
With NetSuite, we speak fluent SuiteScript i.e. we work deeply at the scripting and configuration level. We are comfortable navigating complex environments—especially those shaped by years of layered customizations. Our strength lies in understanding how workflows, scripts, and forms interact, resolving conflicts, and bringing stability without disrupting what already works. Alongside support and enhancement, we also lead clean, well-structured implementations—grounded in process clarity, modular design, and scalable configuration. Whether it's a fresh rollout or a rescue job, we bring both control and confidence to the platform.
SAP BRIM
SAP BRIM is where precision meets scale—but only if you know where to look. Our work here often involves untying years of legacy billing logic, aligning dozens of moving parts, and ensuring nobody gets billed twice (or not at all). The challenge lies in managing dependencies without losing sleep—or revenue. We step in where things get complex: rating, charging, invoicing, and integration—with clarity and control.
Coupa
Coupa makes business spend management look deceptively simple. But implementing it well means truly understanding procurement logic, approval chains, and the CFO’s twitch at uncontrolled spend. We specialize in rolling out Coupa—balancing configuration flexibility with policy controls. We can get the platform to reflect how your business should spend, not just how it does.
ERPNext
ERPNext brings the promise of open-source agility—but it doesn’t build itself. We’ve implemented it for law firms, finance businesses, and distribution networks—each with their own logic, lingo, and legacy. Our approach balances out-of-the-box modules with just-enough customization, ensuring future upgrades don’t become a fire drill. It’s flexible, but it still needs a firm hand.
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