Data Integration & Visualization
“The Dashboard That No One Trusted”
In a mid-sized finance firm, their ITSM system tracked everything—from critical incidents to change requests. But every team had their own version of the truth. The NOC team watched raw logs. Management looked at a dashboard that was always “under revision.” Analysts pulled CSVs and built their own charts. When a regulator asked for an outage trace, it took three meetings to agree on a start time.
We began by rebuilding the foundations: normalizing timestamp
logic, reconciling IDs across systems, and designing views around
how each role needed to think—not just what data was available.
When the new dashboard launched, the reactions were simple: “This
makes sense.” “That’s what actually happened.” “Finally.”
This is not a one-off. Finance, IT, logistics, and public
utilities all suffer from spreadsheet sprawl and low dashboard
credibility. The solution isn’t more charts. It’s better plumbing.
What we deliver:
Multi-source data ingestion
Connects APIs, files, and live feeds into a central store, with documented data lineage so you know exactly where every metric comes from.
Data cleansing and normalisation
Aligns formats, codes, and units across systems using canonical data models to avoid mismatches in reporting.
Cross-platform reporting
Merges financial, operational, and customer datasets for a single source of truth, reducing reliance on manual Excel workarounds.
Real-time visualisation
Shows trends and anomalies live, enabling faster decision-making and risk mitigation.
Role-based data access (RBAC)
Enforces row-level security and privacy compliance so sensitive records (e.g., high-value contracts, personal data) are only seen by authorised users.
Ready to Let Your CRM Do the Remembering?
Let your team focus on what they do best—selling, supporting, and delighting.
No slides. Just live screens.
Change That Makes Sense
We keep it stable. We move forward together.
